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Returns & Exchanges
At BeMicro, we stand behind the quality of our fresh microgreens and organic products. If your order arrives damaged or fails to meet our freshness standards, please contact us within 48 hours for a full refund or replacement.
Return Process
- 1.Submit a Request
Email our support team at [email protected] with your order number and a brief description of the issue.
- 2.Provide Proof of Freshness
As we deal with perishable goods, please attach a clear photo of the product and its packaging to help us process your claim.
- 3.Verification Process
Our quality assurance team will review your request within 24 hours to ensure it meets our freshness guarantee criteria.
- 4.Receive Refund or Credit
Once approved, we will issue a full refund to your original payment method or provide store credit for your next harvest.